ONLINE SALES RETURN POLICY
Fabrics that are cut to your specifications (Custom Cuts) are not returnable unless they have a manufacturer’s flaw in the fabric. Please contact Ginger Cat Quilting Studio to arrange for an RMA number.
Precut fabrics are returnable. You must pay return shipping and the original shipping cost is not refundable.
Patterns are not returnable. It’s a copyright thing. Sorry! Most people are extremely honest but because of the occasional scammer, we cannot accept returns on patterns.
Threads, machine accessories and machine parts are returnable if they are in the original packaging. Once the plastic wrap comes off the thread cone, we can no longer accept it as a return. Please contact Ginger Cat Quilting Studio to arrange for an RMA number.